We only accept happy and non-aggressive dogs, cats, and owners here at the Plush Pooch. Please understand that this is for the benefit of all the guests staying with us.  A disruptive guest throws every ones game off.

Reservations are always required, and we expect a minimum of 72 hours cancellation notice.  This allows us to re-book your slot.  The computer will keep track of your late cancellations or no-shows.  If more than two happen, you will be required to pay for the full stay in advance with no refunds. 

You may bring your own food, blankets, bed, toys (except tennis balls).  Please have everything labeled with your name.  We do occasionally do have destroyed or lost items, so be sure not to bring anything that can not be lost, we will not be responsible for any lost or destroyed item.

We clean each run as often as necessary so our staff has many opportunities to recognize special needs or potential problems should they arise.  If your pet becomes injured or falls ill, after assessing the situation, we will try to reach you or your emergency contact.  If we decide that medical treatment is necessary, we will contact our local veterinarian.  For after hours emergencies, we have access to emergency clinics.  You will be responsible for any and all vet bills